Order received
Orders are normally prepared within 1 to 3 business days.
Tracked delivery
Where is your Juujo order?
Enter the order number and email used at checkout. Tracking can take 1 to 2 business days to appear after the dispatch email.
Tracking issued
A dispatch email includes the courier and tracking reference.
In transit
Tracked delivery normally takes another 3 to 10 business days.
No tracking update?
Give the first scan up to two business days.
If there is still no movement, send support your order number and checkout email so the team can review it.
Contact support