Free tracked delivery | Four colours | Two contour heights
Juujo store policies

Terms of Service

The terms governing use of the Juujo website and store.

Last updated: 31 July 2026

Store terms

By using this website or placing an order, you agree to the store terms, product descriptions, prices and policies shown at the time of purchase.

Prices and availability may change without notice. We may refuse or cancel orders where information is incomplete, payment is not authorised or fraud is suspected.

Product information

We aim to present dimensions, colours and product images accurately. Screen settings and manufacturing tolerances can cause small differences in colour or measurement.

Sleep comfort is personal. Product information is not medical advice and the product is not intended to diagnose, treat or prevent a medical condition.

Orders and payment

An order is not accepted until checkout is completed and an order confirmation is issued. PlusBase and its payment providers control payment authorisation once checkout is activated.

Customers are responsible for providing accurate contact, billing and delivery information.

Website use

You may not misuse the website, attempt unauthorised access, interfere with service operation, submit malicious material or use store content in a way that infringes applicable rights.

Liability

Nothing in these terms excludes liability that cannot legally be excluded. To the extent permitted by law, Juujo is not responsible for indirect loss arising from use of the website or delays outside reasonable control.

Governing law

These terms are governed by the laws of England and Wales. Final company and correspondence details will be added before checkout activation.

Need clarification?

Ask before sending anything back.

Contact support